Include user message in SLA alert email - اقتراحات / Feature Request - Deskpro Support

Include user message in SLA alert email Collecting Feedback

Tommy Jackson

We have recently begun using SLAs and would like to be able to include the user's message in the warning/failure email template. This is not currently supported.

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New Feature Request

المؤلف: Tommy Jackson
Last update: ٠٢‏/٠٨‏/٢٠١٧
Category: Tickets

Include user message in SLA alert email - اقتراحات / Feature Request - Deskpro Support

Include user message in SLA alert email Collecting Feedback

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