We're happy to introduce a new feature that can help your AI help desk provide even better support: Web Data Sources.
This feature lets you connect your Deskpro AI to information from external websites and knowledge bases. Think of it as giving your AI access to a broader range of knowledge, so it can answer customer questions more completely and accurately.
What does this mean for you?
More comprehensive answers: Your AI can now draw on a wider range of information to help customers.
Happier customers: By providing more complete and accurate answers, you can improve customer satisfaction.
Easier setup: Connecting a web source is straightforward and can be done through the admin interface.
Want to learn more? You can find detailed instructions and helpful tips in our documentation.