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Specific sender set as always agent note - 反馈 / Feature Request - Deskpro Support

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Specific sender set as always agent note Report

A setting within the helpdesk that will prompt tickets from a specified user to be converted into notes upon entering the helpdesk.
Example:
If:
sender = example@domain.com
Action:
set message to agent note

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是否需要密码提醒?