Option to make a team selection mandatory when resolving a ticket - 反馈 / Feature Request - Deskpro Support

Option to make a team selection mandatory when resolving a ticket Collecting Feedback

Glen Barrett - London

Similar to how custom fields can be configured to require the agent to complete the field through validation, this would also be useful to apply to other aspects of a ticket, such as ensuring an agent team assignment has been selected before resolving.

添加一条评论

请登录或注册以提交评论。

New Feature Request

作者: Glen Barrett - London
Last update: 2023年11月17日
Category: Tickets

Option to make a team selection mandatory when resolving a ticket - 反馈 / Feature Request - Deskpro Support

Option to make a team selection mandatory when resolving a ticket Collecting Feedback

添加一条评论

标签