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Missing None Option in Team Selection - 反馈 / Feature Request - Deskpro Support

17

Missing None Option in Team Selection Finished

The checkboxes that change a ticket's properties do not have a None option in the Team selection in order to unassign Agent Team

官方回复

Christine Loh

We are glad to inform you that this feature is currently available. When replying to a ticket, you are now able to select the Team checkbox and in the drop-down menu, select Unassign Team. Once you send a reply, the Team will be set as Unassigned.