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Improve Ticket Summary Tab Usability - 反馈 / Feature Request - Deskpro Support

New Feature Request
Improve Ticket Summa... 社区
2

Improve Ticket Summary Tab Usability Collecting Feedback

I'd like to submit a feature request to improve the usability of the Summary tab. It currently has the following limitations:

  1. Changes made to the summary are not logged

  2. There is no way to identify which agent made an update

  3. The time of changes is not recorded

  4. Input in the summary is lost when navigating between tabs



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是否需要密码提醒？
New Feature Request
Improve Ticket Summa... 社区
作者
Elena
Last update
2025年3月31日
Design Expiry Date
March 31, 2025 00:00:00