delaying emails - 反馈 / Feature Request - Deskpro Support

delaying emails Collecting Feedback

Errol

It would be good if you could set a delay between a ticket reply being updated and an email actually being sent.

This would be helpful in instances where messages are sent in error (for example when an intended agent note is accidentally sent as a reply to the user).

The email could then be cancelled/deleted during the delay if needed.

添加一条评论

请登录或注册以提交评论。

New Feature Request

作者: Errol
Last update: 2019年6月6日
Category: General

delaying emails - 反馈 / Feature Request - Deskpro Support

delaying emails Collecting Feedback

添加一条评论

标签