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Ask user for feedback when rating an article negative - 反馈 / Feature Request - Deskpro Support

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Ask user for feedback when rating an article negative Collecting Feedback

We would like to have an ability to set up a trigger / escalations for articles rated negative. At the moment this is only possible for tickets. Some user are rating articles negative and we want to ask them why, because they do not leave a comment.

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是否需要密码提醒?