An agent in this DeskPro instance only wants email notifications for tickets in her departments. However, they are still getting tickets for other depts, is there any way to create extra criteria in the notifications set up?
An agent in this DeskPro instance only wants email notifications for tickets in her departments. However, they are still getting tickets for other depts, is there any way to create extra criteria in the notifications set up?
添加一条评论
请登录或注册以提交评论。