Summary count when grouped by - Phản hồi / Feature Request - Deskpro Support

Summary count when grouped by Collecting Feedback

Marion Abramo

When searching tickets it would be nice to have a count in the 'grouped by' header.
Agent 1 (10)
Agent 2 (3)

Comments (1)

Lara Proud

1 năm trước

Thanks for the suggestion, Marion. While the count doesn't display in the Grouped by header, our new visual grouping functionality does show the count of tickets at the top of the interface when you enable the filter, you can see more about this here: https://support.deskpro.com/en-US/news/posts/group-and-access-queues-with-more-flexibility

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New Feature Request

2023-03-20_13-... (17.19 KB)

Tác giả: Marion Abramo
Last update: 20 thg 10, 2023
Category: Functionality

Summary count when grouped by - Phản hồi / Feature Request - Deskpro Support

Summary count when grouped by Collecting Feedback

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