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Summary count when grouped by - Phản hồi / Feature Request - Deskpro Support

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Summary count when grouped by Collecting Feedback

When searching tickets it would be nice to have a count in the 'grouped by' header.
Agent 1 (10)
Agent 2 (3)

Comments (1)

Lara Proud
Thanks for the suggestion, Marion. While the count doesn't display in the Grouped by header, our new visual grouping functionality does show the count of tickets at the top of the interface when you enable the filter, you can see more about this here: https://support.deskpro.com/en-US/news/posts/group-and-access-queues-with-more-flexibility

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