When required fields are missed on the ticket submission form and submission fails, have a more obvious failure message generated for the user at the top of the page. Alternatively re-position the screen over missed field(s).
When required fields are missed on the ticket submission form and submission fails, have a more obvious failure message generated for the user at the top of the page. Alternatively re-position the screen over missed field(s).
"There are errors with the ticket fields that you must correct before replying."
which doesnt inform you which field has not been filled out.