Forward Tickets - Phản hồi / Feature Request - Deskpro Support

Forward Tickets Collecting Feedback

Rafie

We would need an option on tickets that were forwarded to someone outside the helpdesk that the agent should be able to forward the ticket including the original ticket with the first forwarded message, also we would need an option to download a ticket that was forwarded and it should include the forwarded message in it.

Thêm nhận xét

Please log in or register to submit a comment.

Đăng nhập
Register

New Feature Request

Tác giả: Rafie
Last update: 17 thg 11, 2023
Category: Tickets

Forward Tickets - Phản hồi / Feature Request - Deskpro Support

Forward Tickets Collecting Feedback

Thêm nhận xét

Nhãn