Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?

Compulsory time logging - Phản hồi / Feature Request - Deskpro Support

New Feature Request
Compulsory time logg... Phản hồi
32

Compulsory time logging Collecting Feedback

I'd like to be able to force agents to submit a time against the time log when they submit a reply showing how long they've been working on the ticket.


Ideally a pop up would be generated if no log had been entered for a specific reply and the agent could enter the time here.


A litle like the Alert when you try and send a reply with not content (but with the functionality to add the value in via the pop up window):


 

Comments (1)

Michael
That feature ist absolutely essential. Since migration from Jira to Deskpro we miss this feature!

Thêm nhận xét

Please log in or register to submit a comment.

Need a password reminder?
New Feature Request
Compulsory time logg... Phản hồi

Nhãn

Billing & Time Log Fields Reports
Tác giả
Paul Vonic
Last update
23 thg 2, 2021
Category
Tickets