Deskpro Legacy
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I'm having trouble with an error: "Your message was not accepted because you are sending from an unknown email address."
Yayımlanan: 18 Ara 2014
011 Eyl 2023 -
I'm having trouble with Exchange not sending displaying the 'From:' field
Yayımlanan: 11 Ağu 2014
011 Eyl 2023 -
I'm having trouble with forwarding user emails to the helpdesk
Yayımlanan: 28 Eki 2014
011 Eyl 2023 -
I'm having trouble with tickets created via email identifying the wrong user
Yayımlanan: 28 Eki 2014
011 Eyl 2023 -
How can I connect Deskpro to other apps that aren't yet integrated?
Yayımlanan: 6 Haz 2018
012 Eyl 2023 -
How do I manually run the email processing command?
Yayımlanan: 9 Nis 2013
013 Eyl 2023 -
Using an Office365 Email Account for Cloud
Yayımlanan: 29 Eyl 2020
012 Eyl 2023 -
How do I limit agent access to tickets by department?
Yayımlanan: 12 Ağu 2014
112 Eyl 2023 -
Change the name of the Contact Us tab
Yayımlanan: 9 Şub 2015
013 Eyl 2023 -
I'm having trouble with incoming emails not being turned into tickets
Yayımlanan: 29 Tem 2014
013 Eyl 2023 -
Using the Deskpro API browser
Yayımlanan: 6 Kas 2014
013 Eyl 2023 -
I'm having trouble with getting CAPTCHAs every time I try to log in
Yayımlanan: 2 Haz 2015
013 Eyl 2023 -
I'm having trouble forwarding individual ticket messages to email
Yayımlanan: 8 Eki 2014
013 Eyl 2023 -
How does Deskpro match email replies to their proper tickets?
Yayımlanan: 26 Tem 2018
013 Eyl 2023 -
Can I keep my existing support email address?
Yayımlanan: 23 Eyl 2014
013 Eyl 2023 -
How do I automatically tell users who submit tickets by email to use the Help Center?
Yayımlanan: 16 Eyl 2014
013 Eyl 2023 -
I'm having trouble with resolved tickets creating new tickets when users reply
Yayımlanan: 10 Kas 2014
013 Eyl 2023 -
I'm having trouble with my portal chat tab
Yayımlanan: 9 Tem 2014
013 Eyl 2023 -
How can I make knowledgebase articles visible to specific users only?
Yayımlanan: 13 Kas 2014
213 Eyl 2023 -
I'm having trouble with my new Gmail ticket account not sending email
Yayımlanan: 16 Eyl 2014
013 Eyl 2023 -
Why is the helpdesk rejecting emails when an agent 'Out of Office' automatic reply has been set up?
Yayımlanan: 15 Kas 2021
013 Eyl 2023 -
Show text on the portal only to a certain usergroup
Yayımlanan: 4 Haz 2015
013 Eyl 2023 -
How do I automatically email users when their ticket has been assigned?
Yayımlanan: 8 Eyl 2014
013 Eyl 2023 -
Can I show the Satisfaction survey only for tickets in a certain department?
Yayımlanan: 29 Haz 2015
014 Eyl 2023 -
How do I set up round robin ticket assignment?
Yayımlanan: 10 Eyl 2014
315 Eyl 2023 -
How do I prevent satisfaction survey requests being sent to particular users?
Yayımlanan: 5 Haz 2018
015 Eyl 2023 -
How do I set up an email account for outgoing messages only?
Yayımlanan: 3 Haz 2014
015 Eyl 2023 -
How can I send automatic SMS notifications to agents?
Yayımlanan: 5 Eyl 2014
015 Eyl 2023 -
How can I use Deskpro Mobile?
Yayımlanan: 15 Eyl 2023
215 Eyl 2023 -
How can I enable WiActs Single Sign-On?
Yayımlanan: 16 Mar 2016
019 Eyl 2023 -
How do I change the fields on the ticket form?
Yayımlanan: 16 Eyl 2014
019 Eyl 2023 -
Can I import data from other systems or helpdesks?
Yayımlanan: 24 Eki 2012
020 Eyl 2023 -
How do I create a custom button for my chat widget?
Yayımlanan: 22 Nis 2013
020 Eyl 2023 -
Messenger Widget Options
Yayımlanan: 15 Tem 2020
020 Eyl 2023 -
I'm having trouble with an error: "Failure 0x51"
Yayımlanan: 29 Tem 2015
025 Eyl 2023 -
How do I translate a custom phrase?
Yayımlanan: 29 Oca 2015
025 Eyl 2023 -
I'm having trouble with an Outlook message recall causing an email loop
Yayımlanan: 22 Haz 2015
027 Eyl 2023 -
How can I switch email clients whilst using Deskpro?
Yayımlanan: 16 Eyl 2016
027 Eyl 2023 -
How do I pre-fill ticket form fields automatically for certain users?
Yayımlanan: 8 May 2018
027 Eyl 2023 -
How to create a report showing the impact of failed SLAs on Ticket satisfaction
Yayımlanan: 10 Tem 2018
027 Eyl 2023 -
I'm having trouble adding agent names to the body of user notification emails
Yayımlanan: 7 Oca 2015
027 Eyl 2023 -
How can I set up a new brand?
Yayımlanan: 5 Oca 2017
027 Eyl 2023 -
Reports : DPQL Reference
Yayımlanan: 22 Mar 2018
027 Eyl 2023 -
I'm having trouble disabling HTTPS
Yayımlanan: 9 Ara 2015
03 Eki 2023 -
How do I make a reusable checklist of things to do within a ticket?
Yayımlanan: 16 Eki 2015
03 Eki 2023 -
How can I best manage out-of-office agents accounts?
Yayımlanan: 1 Nis 2015
06 Eki 2023 -
What ports do I need open for Deskpro?
Yayımlanan: 19 Eki 2023
019 Eki 2023 -
Using an opcode cache (OPCache, APC or WinCache)
Yayımlanan: 5 Ara 2012
226 Eki 2023 -
What are some Deskpro productivity tips for agents?
Yayımlanan: 28 Eki 2014
09 Oca 2024 -
Creating an Impact, Urgency and Priority matrix
Yayımlanan: 24 Mar 2021
09 Oca 2024