Ana içeriğe geç

Show the full hierarchy of custom fields in dpql report output - Geri Bildirim / Feature Request - Deskpro Support

4

Show the full hierarchy of custom fields in dpql report output Collecting Feedback

If you pull a very basic report exporting data on tickets with custom fields, e.g

DISPLAY TABLE
SELECT tickets.date_created, tickets.id, tickets.custom_data[5]
FROM tickets


If you have a lot of parent and child fields, it will only _render_ child field. If you have two selections "Tech Qs > Other" and "Billing Qs > Other" - in the report, it will only output "Other" - ideally there is a function to run to "render as raw" so you can toggle between just that output, or the full output.It can become quite confusing in larger reports. 


Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Bir parola hatırlatıcısına ihtiyacın var mı?