Option to make a team selection mandatory when resolving a ticket - Geri Bildirim / Feature Request - Deskpro Support

Option to make a team selection mandatory when resolving a ticket Collecting Feedback

Glen Barrett - London

Similar to how custom fields can be configured to require the agent to complete the field through validation, this would also be useful to apply to other aspects of a ticket, such as ensuring an agent team assignment has been selected before resolving.

Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Oturum aç
Kayıt ol

New Feature Request

Yazar: Glen Barrett - London
Creation date: 9 Nis 2018
Last update: 17 Kas 2023
Publish date: 9 Nis 2018
Category: Tickets

Option to make a team selection mandatory when resolving a ticket - Geri Bildirim / Feature Request - Deskpro Support

Option to make a team selection mandatory when resolving a ticket Collecting Feedback

Bir yorum ekle

Etiketler