Let Agents Customize Ticket Options (like Send User Email Notification) - Geri Bildirim / Feature Request - Deskpro Support

Let Agents Customize Ticket Options (like Send User Email Notification) Collecting Feedback

Christian Mattart

Some like it enabled by default, others don't. This should be a per-agent configuration option.

In fact, all the options for new tickets and new replies should be customizable by the agents (for organizations that would let their agents choose).

Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Oturum aç
Kayıt ol

New Feature Request

ticket_options... (51.66 KB)

Yazar: Christian Mattart
Last update: 17 Kas 2023
Category: Tickets

Let Agents Customize Ticket Options (like Send User Email Notification) - Geri Bildirim / Feature Request - Deskpro Support

Let Agents Customize Ticket Options (like Send User Email Notification) Collecting Feedback

Bir yorum ekle

Etiketler

Ekler