Customizing timeout before agent takes chat - Geri Bildirim / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

Christian Mattart

When agents are online but don't take the chat for any reason, we should be able to customize timeout. At the moment, it will take around 2 minutes before timing out and display the ticket creation form.

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New Feature Request

Yazar: Christian Mattart
Creation date: 12 Eki 2016
Last update: 17 Kas 2023
Publish date: 12 Eki 2016
Category: Chat

Customizing timeout before agent takes chat - Geri Bildirim / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

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