Adding Knowledgebase as an article in a ticket - Geri Bildirim / Feature Request - Deskpro Support

Adding Knowledgebase as an article in a ticket Collecting Feedback

Allan Banks

When adding a KB article you are provided the option of "insert the entire contents of this article into your reply" Most of our KB articles are PDF attachments but it doesn't attach these. Is there anyway to include attachments?

Yorum (1)

Philipp Bartsch

8 yıl önce

Define your .pdfs as downloads.

Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Oturum aç
Kayıt ol

New Feature Request

Yazar: Allan Banks
Creation date: 15 Şub 2013
Last update: 10 Kas 2023
Publish date: 15 Şub 2013
Category: Publish

Adding Knowledgebase as an article in a ticket - Geri Bildirim / Feature Request - Deskpro Support

Adding Knowledgebase as an article in a ticket Collecting Feedback

Yorum (1)

Bir yorum ekle

Etiketler