When we close a ticket, we send a "satisfaction survey" to the customer. This email is BCC'd to another recipient, which ensures that the customer can click a link in their email to complete the survey.
With Deskpro, we can send the email to the customer/user, but there is no option to add a BCC. Have tried using the "Add headers" function, but BCC is ignored.
Türkçe
Bahasa Indonesia
Bălgarski
Čeština
Cymraeg
Cрпски
Dansk
Deutsch
Eesti keel
English
English (UK)
Español
Français
Gaelic
Hrvatski
Íslenska
Italiano
Latviešu valoda
Lietuvių kalba
Magyar
Malti
Nederlands
Norsk
Polski
Português (Brasil)
Português (Europeu)
Pусский
Română
Slovenčina
Slovenian
Suomen Kieli
Svenska
Tiếng Việt
Ελληνικά
македонски
الإنجليزية
فارسی
日本語
英语（美国）
영어
Bir yorum ekle
Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.