Add ability to search by custom ref codes - Geri Bildirim / Feature Request - Deskpro Support
Please add the ability to have the main search box search by ticker ref codes that are custom.<br /><br />
Currently, the search will only work if the ref code is the default one which is in the form of <A><A><A><A>-<#><#><#><#>-<A><A><A><A><br /><br />
This is a very long ref code and we would like to customize it without loosing the ability to search tickets by it.