Add a setting to require users to provide a comment in the satisfaction survey - Geri Bildirim / Feature Request - Deskpro Support

Add a setting to require users to provide a comment in the satisfaction survey Collecting Feedback

Ahmad Sahrizal

We want to customize the satisfaction survey so that if a user/customer gives negative feedback (unhelpful) in the ticket feedback form, they must fill the comment field (for example: user must fill comment field minimal 10 characters if they choose negative feedback/unhelpful option). If the comment field is blank, the ticket feedback can't be submitted.

Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Oturum aç
Kayıt ol

New Feature Request

Yazar: Ahmad Sahrizal
Last update: 14 Eyl 2018
Category: Functionality

Add a setting to require users to provide a comment in the satisfaction survey - Geri Bildirim / Feature Request - Deskpro Support

Add a setting to require users to provide a comment in the satisfaction survey Collecting Feedback

Bir yorum ekle

Etiketler