A better way to track agent time - Geri Bildirim / Feature Request - Deskpro Support

A better way to track agent time Collecting Feedback

Paul Vonic

Hi, I think a better way to track agent time spent on tickets would be to force the agent to allocate an amount of time per ticket reply, and then all reply times are added up when the ticket is resolved/closed.

Bir yorum ekle

Bir yorum gönderebilmek için lütfen oturum açın ya da kayıt olun.

Oturum aç
Kayıt ol

New Feature Request

Yazar: Paul Vonic
Creation date: 2 Tem 2019
Last update: 17 Kas 2023
Publish date: 2 Tem 2019
Category: Functionality

A better way to track agent time - Geri Bildirim / Feature Request - Deskpro Support

A better way to track agent time Collecting Feedback

Bir yorum ekle

Etiketler