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Bug Report Design Feedback
Feature Request Gönder
Bug Report Design Feedback
Topluluk
Topluluk
Feature Request Gönder
Bug Report Design Feedback
Beğeniler
Başlık
Durum
Yorumlar
Etkinlik
1
Forward and resolve in one step
Report
0
9
Repeating Task or Ticket
Collecting Feedback
2
2
Automatic approval reminders
Report
0
0
Sorting registered views in publish area
Report
0
57
Structured report permissions
Collecting Feedback
0
70
Bulk-Remove Users
Collecting Feedback
2
15
Link Articles and Guides to Ticket?
Collecting Feedback
0
9
Link to articles and guides in ticket replies?
In Development
0
30
Changing Type for Custom Fields
Collecting Feedback
0
26
Mass change ticket owner
Collecting Feedback
0
7
Force ticket matching on ref. code in subject
Collecting Feedback
2
20
Action codes for time log and billing
Collecting Feedback
0
34
Round Robin Permissions
Collecting Feedback
3
25
Add more date variables to make it easier to create Quarterly reports
Collecting Feedback
1
46
Viewing tickets from different brands through the same portal
Collecting Feedback
0
59
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Collecting Feedback
2
21
Share Hidden Flags
Collecting Feedback
0
19
Insert KB article link/content into ticket if the search is used
Collecting Feedback
0
21
Mass Update Existing Users Language with Trigger
Collecting Feedback
0
22
Show more than 50 tickets in the ticket overview
Collecting Feedback
0
32
more triggers in CRM
Collecting Feedback
1
27
Preferred Organization Language
Collecting Feedback
2
33
I want to be able to customize the default Follow Up action type
Collecting Feedback
1
27
New line in chat text
Collecting Feedback
0
20
Simplify the values for the built-in Timezone field
Collecting Feedback
0
29
Making Agent Notes more Visible in Emails
Collecting Feedback
0
28
Allow User to see Agents Following Ticket
Collecting Feedback
0
23
Pending article notifications
Collecting Feedback
0
37
Agent Instigated Chat
Collecting Feedback
1
32
Icons for brands
Collecting Feedback
0
21
Option to subscribe all agents to the Knowledgebase
Collecting Feedback
0
21
Lookup Fields and Phone Validation
Collecting Feedback
0
24
Edit Warning Box
Collecting Feedback
0
48
Username Login for Users
Collecting Feedback
2
24
Filter Notifications
Collecting Feedback
0
23
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Collecting Feedback
0
16
Better visibility of absolute dates/times for tickets on user portal
Collecting Feedback
0
23
agent assign for linked tickets created from a forward
Collecting Feedback
0
25
Change default selection in chat dropdown?
Collecting Feedback
0
17
Non-agent functionality for crearting tickets from a forward
Collecting Feedback
0
32
Article agent permissions
Collecting Feedback
0
24
Ability to change the reporting widget colours
Collecting Feedback
1
32
Multilevel Department
Collecting Feedback
0
43
Ability for customers to view ticket 'Status' in the user portal
Collecting Feedback
0
31
Speech recognition & Deskpro...
Collecting Feedback
0
32
Article Permissions
Collecting Feedback
0
23
Overriding Chat Widget Settings using custom departments.
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
Collecting Feedback
0
21
Increase Chat Permission Options
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Collecting Feedback
0