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Deskpro Support markasında yeni misiniz? Bir hesap için kayıt ol

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Feature Request Gönder
Topluluk
Topluluk
Feature Request Gönder
Beğeniler
Başlık
Durum
Yorumlar
Etkinlik
6
Link knowledge base articles into ticket
Collecting Feedback
0
5
Language detection for voicemail transcripts
Collecting Feedback
1
6
Download multiple tickets at once
Collecting Feedback
1
4
Disable / Enable individual keyboard shortcuts / commands
In Development
0
2
Trigger criteria for ticket including ticket charge
Collecting Feedback
0
13
HelpCenter with Sidebar
Collecting Feedback
0
4
Notifications for when there is a connection issue between Deskpro and our mail server
Collecting Feedback
0
9
Improve the Messenger API
Collecting Feedback
0
3
Create a Permission for User Groups to Access the Helpcenter Editor
Collecting Feedback
0
2
See forwarded messages as separate entries in message log
Collecting Feedback
0
2
Personalise chat ringtone for agents
Collecting Feedback
4
3
Locking 'ordered by' for agents
Collecting Feedback
0
2
Login cookie from other system
Collecting Feedback
0
2
A print button for the guides/Bug with current printing
Collecting Feedback
0
4
Ability to edit the chain of ticket messages when forwarding a ticket
Collecting Feedback
0
2
Glossary in PDF
Collecting Feedback
0
5
Add Markdown support for Knowledge Base articles
Collecting Feedback
2
7
Option to prioritise the Reply-To header when an email is received from a specific email address
Collecting Feedback
0
4
Printing Issue with Guides
Report
0
1
Option to insert translation of a KB article into a ticket comment
Report
0
4
Allow setting the main font family
Collecting Feedback
0
1
Ask user for feedback when rating an article negative
Collecting Feedback
0
7
Make display fields translatable
Collecting Feedback
0
2
Search should also include download categories
Collecting Feedback
0
1
Track the page a chat was initiated from when the widget is embedded
Collecting Feedback
0
2
Option to update the brand of a published article or topic
Collecting Feedback
0
3
Display the name of linked topics to agents editing the topic when content links are being used in Guides
Collecting Feedback
0
25
Next reply time on an SLA
Collecting Feedback
3
1
Option to translate contents of custom "Display" field
Collecting Feedback
0
1
Link Glossary to Guide Topics
Collecting Feedback
0
2
Make it easier to add add/manage content links in Guides
Collecting Feedback
1
1
Call a webhook in the criteria section of a trigger
Collecting Feedback
0
1
Wildcards for email domain association
Collecting Feedback
0
1
API Regex pattern search
Collecting Feedback
0
3
Cursor always on top when scrolling one page further in the ticket view
Collecting Feedback
0
3
Add a message number to the ticket view on the customer Help Center
Collecting Feedback
0
5
Different captcha rules for 'guests' and 'users'
Collecting Feedback
0
0
IT Support Manager
Collecting Feedback
0
4
Sorting Macros
Collecting Feedback
0
8
Have all permissions disabled when creating a ticket department
Collecting Feedback
2
0
More font sizes when editing articles and guides
Report
0
1
Forward and resolve in one step
Report
0
9
Repeating Task or Ticket
Collecting Feedback
2
2
Automatic approval reminders
Report
0
0
Sorting registered views in publish area
Report
0
57
Structured report permissions
Collecting Feedback
0
73
Bulk-Remove Users
Collecting Feedback
3
15
Link Articles and Guides to Ticket?
Collecting Feedback
0
9
Link to articles and guides in ticket replies?
In Development
0
30
Changing Type for Custom Fields
Collecting Feedback
0