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Hjälpcenter
Sök etiketter
"Knowledgebase"
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15
Visar resultat i Kunskapsbas för:
"Knowledgebase"
(2)
I don't want to show the author for
Knowledgebase
Articles
1Å
How do I set up an internal
knowledgebase
for agents only?
1Å
Visar resultat i Community för:
"Knowledgebase"
(15)
Ability to edit published
knowledgebase
articles, but keep edits as draft
6Å
Allow recently created articles on KB to be marked as *NEW*
0s
Knowledge Base Article Approval Process
3Å
Add metadata for
knowledgebase
articles
0s
Knowledgebase
and Downloads Navigation Improvements
7Å
Agent Seperation for
Knowledgebase
Sections
0s
Network Drive/UNC path links in KB articles
8Å
More powerful "convert ticket to
knowledgebase
(kb) article"
7Å
View old revisions of
knowledgebase
articles
6Å
Restrict
knowledgebase
categories queried when submitting tickets
7Å
Restrict agent permissions to
Knowledgebase
(KB)
4Å
Change the order of FAQ's
1Å
Would like to see the knowledge grouping as part of the search list
5Å
Change new Article Status
3Å
Settings to completely hide author, date and/or number of comments from the
knowledgebase
7Å
Visar resultat i Nyheter för:
"Knowledgebase"
(0)
Visar resultat i Filer för:
"Knowledgebase"
(0)