More powerful "convert ticket to knowledgebase (kb) article" - Community / Feature Request - Deskpro Support

More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback

Jorge Fdez

Deskpro let Agents to convert a ticket to a new kb article. At this moment it only automatically publish the first message in the ticket. I think it would be very interesting if all the history messages remain in the kb automatically

Posta en kommentar

Logga in eller registrera dig för att lämna en kommentar.

Logga in
Registrera

New Feature Request

Författare: Jorge Fdez
Last update: 2 aug. 2017
Category: Documentation

More powerful "convert ticket to knowledgebase (kb) article" - Community / Feature Request - Deskpro Support

More powerful "convert ticket to knowledgebase (kb) article" Collecting Feedback

Posta en kommentar

Taggar