Söketiketter - Deskpro Support
7 sökresultat för "followers"
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Is there a way to CC: someone into a ticket?
Yes, you can CC someone on a ticket. When composing a reply, you'll find various options available, ...
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How can I show a list of Ticket Followers in an email notification?
You can show a list of Ticket Followers in the email notification sent to agents, to make it clear t...
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Adding an Agent as a CC on an Email creates a Ticket
By default, if an end-user CCs an Agent on a Ticket they will not be added to the Ticket, so when th...
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Replying to tickets by email that can add follower
If is it possible when want to reply ticket by email also can add follower.
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Add agents as followers when mentioned in a note
We would love having the option to let agents add followers by just mentioning them in a note. At t...
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End users can only see non-agent followers on tickets in portal
It would be great if end-users can only see non-agent followers on tickets in the portal, rather tha...
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Add "Remove all CCs" and "Remove all Followers" in ticket triggers
We have come across several situations where there is a need to remove all existing CCs and follower...