Deskpro Cloud:

• Our software-as-a-service product, hosted on our servers.
• Quick to set up.
• We handle all the technical details like updates, backup and bandwidth.
• Simple, monthly, per-agent pricing.
• We use bank-level security practices to keep your data safe.
• Deskpro Cloud is recommended for most of our customers.

DeskPRO On-Premise:

• You install and run Deskpro on your own PHP server infrastructure: Linux/Windows/Mac OS X, Apache/nginx/IIS
• Full control over your data
• Full PHP source code provided for customization.
• Requires server administration skills to set up and maintain.
• You are responsible for arranging backup and bandwidth.
• Annual per-agent pricing.
• One-click software updates included in the license price.
• Can configure your helpdesk to be accessible only within your organization's intranet.
• Easy to run a separate test installation.

You can move your helpdesk between Cloud and On-Premise at any time, simply contact us at support@deskpro.com.