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Random 'None' results with tickets.person_email.email - Kunskapsbas / Developer & Reporting / Creating Reports - Deskpro Support

Random 'None' results with tickets.person_email.email

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Question:

I am using tickets.person_email.email to get user email addresses, but this returns 'None' for lots of users, even if they have an email address.

 

Answer:

Use tickets.person.primary_email.email instead.

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