I'm having trouble disabling HTTPS - Kunskapsbas / Using Deskpro - Deskpro Support

I'm having trouble disabling HTTPS

Senast uppdaterat: Aug 16, 2023av Benedict Sycamore

Question:

I have disabled HTTPS on my Cloud helpdesk, but users who visit the http:// address are still redirected to https://. What's going on?

Answer:

This can happen if you have installed an authentication app for users which requires HTTPS (e.g. Okta). You must either disable the authentication app or keep HTTPS enabled.

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Författare: Ben Henley
Skapad: Dec 9, 2015