If you need to support a multi-lingual Portal, you can't use the simple welcome message box in the portal editor.
How can I add translations for the Welcome Message on the Portal? - Kunskapsbas / Deskpro Legacy - Deskpro Support
WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can I translate the Welcome Message for Help Center?
How can I add translations for the Welcome Message on the Portal?
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