Include user message in SLA alert email - Community / Feature Request - Deskpro Support

Include user message in SLA alert email Collecting Feedback

Tommy Jackson

We have recently begun using SLAs and would like to be able to include the user's message in the warning/failure email template. This is not currently supported.

Posta en kommentar

Logga in eller registrera dig för att lämna en kommentar.

Logga in
Registrera

New Feature Request

Författare: Tommy Jackson
Last update: 2 aug. 2017
Category: Tickets

Include user message in SLA alert email - Community / Feature Request - Deskpro Support

Include user message in SLA alert email Collecting Feedback

Posta en kommentar

Taggar