I would like to be able to create filters and reports for the Flags in tickets - Community / Feature Request - Deskpro Support

I would like to be able to create filters and reports for the Flags in tickets Collecting Feedback

Gemma

It would be good if you could build a filter on the ticket flags. At the moment they're available to colour code, but you can't create a filter or report to group them all. Can this be added as a feature for future. Thanks

Kommentar (1)

Christian Mattart

6 år sedan

Agent filters should let agents filter tickets by flag (and other criteria).

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New Feature Request

image.png (5.52 KB)

Författare: Gemma
Last update: 22 feb. 2018
Category: Functionality

I would like to be able to create filters and reports for the Flags in tickets - Community / Feature Request - Deskpro Support

I would like to be able to create filters and reports for the Flags in tickets Collecting Feedback

Kommentar (1)

Posta en kommentar

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