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Titel
Statusförändring
Kommentarer
Aktivitet
Adding multiple users to the 'To' user field
Planning Collecting Feedback
0
Help with settings view only rights for specific department
Planning Collecting Feedback
1
Setting a default status when a note is added.
Planning Collecting Feedback
0
Client side visual notification that agent replied to chat
Planning Collecting Feedback
0
Add Sort Criteria for Organizations
Planning Collecting Feedback
2
EULA download fields for hotlinked files
Planning Collecting Feedback
0
DESKPRO_EMBED_OPTIONS parameters
Planning Collecting Feedback
0
Retain reporting data on tickets after they are deleted
Planning Collecting Feedback
0
Print a ticket history on User Portal
Planning Collecting Feedback
0
Make Leaders for Teams
Planning Collecting Feedback
0
Would like to see the knowledge grouping as part of the search list
Planning Collecting Feedback
0
Let Agents Customize Ticket Options (like Send User Email Notification)
Planning Collecting Feedback
0
Show Count badges/bubbles only when > 0
Planning Collecting Feedback
0
Kanban metrics for Reports
Planning Collecting Feedback
0
Add the person who called the print functionality to the printout
Planning Collecting Feedback
0
Improve reports: make dashboards exportables to PDF
Planning Collecting Feedback
2
Improve reports: set configurable dates for dashboards
Planning Collecting Feedback
1
Allow Admins to review the Agent IM chat logs
Planning Collecting Feedback
0
Strip small attachments
Planning Collecting Feedback
0
Prevent Auto-Fill when adding a new Person or Organization
Planning Collecting Feedback
0
A better way to track agent time
Planning Collecting Feedback
0
Organization Parents in overview table
Planning Collecting Feedback
0
Deskpro mobile App prompt
Planning Collecting Feedback
0
Deskpro iOS App Notifications
Planning Collecting Feedback
0
Joomla setup
Planning Collecting Feedback
0
DPQL: Average response time for every agent response
Planning Collecting Feedback
0
Satisfaction survey reporting
Planning Collecting Feedback
0
Email direct to ticket
Planning Collecting Feedback
0
Confluence integration
Planning Collecting Feedback
0
First Message Variable
Planning Collecting Feedback
0
Select brand/department visibility per category, product and other field value
Planning Collecting Feedback
0
Last User Message Variable
Planning Collecting Feedback
0
Unable to search e-mails by ID
Planning Collecting Feedback
0
Clone test helpdesk instances for Cloud accounts
Planning Collecting Feedback
0
Include cc'd participants in the ticket PDF download and Print copy
Planning Collecting Feedback
0
Support for 3CX voice system
Planning Collecting Feedback
1
Add more SLA details into the display options in the ticket list.
Planning Collecting Feedback
1
Ability to log incoming call centre tickets
Planning Collecting Feedback
0
Using Variables in ticket triggers to add notes and replies
Planning Collecting Feedback
0
Office 365 Integration
Planning Collecting Feedback
2
WYSIWYG editor - embedded video
Planning Collecting Feedback
0
Close ticket - last message
Planning Collecting Feedback
0
Compress backups generated by the upgrade routine, clean up old backups?
Planning Collecting Feedback
0
Read receipts/markers for ticket messages
Planning Collecting Feedback
0
delaying emails
Planning Collecting Feedback
0
News Subscriptions
Planning Collecting Feedback
2
default brand selection
Planning Collecting Feedback
0
Create Recurring Tasks Option
Planning Collecting Feedback
3
Improving feedback's features.
Planning Collecting Feedback
0
Sorting feedbacks by category
Planning Collecting Feedback
0