Payment & Renewals
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Deskpro Pricing
Published: 27.05.2014.
217.09.2020. -
My company is VAT-registered in the EU. How do I get an invoice for On-Premise without VAT?
Published: 20.08.2015.
026.03.2019. -
I want to buy Deskpro but I need you to send me an invoice
Published: 20.08.2015.
027.03.2019. -
Can I pay by check?
Published: 16.09.2015.
0{date} -
I bought a license but entering the code into my On-Premise demo does nothing
Published: 01.10.2015.
027.03.2019. -
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
Published: 01.10.2015.
008.11.2017. -
Is Deskpro available through the UK public sector G-Cloud framework?
Published: 01.02.2016.
024.11.2017. -
Can you take an ACH payment (US bank transfer)?
Published: 01.02.2016.
007.11.2016. -
Can I pay you to add a feature to Deskpro?
Published: 01.02.2016.
008.11.2017. -
How do I update my billing contact details for annual billing?
Published: 19.02.2016.
020.03.2019. -
Annual billing for Cloud
Published: 17.08.2015.
0{date} -
What do you charge for maintenance?
Published: 17.08.2015.
022.03.2019. -
What do you charge for supporting Deskpro?
Published: 17.08.2015.
008.11.2017. -
How many users can I have?
Published: 18.09.2012.
008.11.2017. -
Why is Deskpro On-Premise pricing based on a subscription model?
Published: 09.07.2014.
008.11.2017. -
Managing and extending your Deskpro On-Premise license
Published: 16.09.2014.
008.11.2017. -
What happens if I want to change the number of agents I pay for?
Published: 25.09.2014.
002.10.2019. -
Can I buy part-time or 'light' agent licenses?
Published: 25.09.2014.
0{date} -
Agents seeing License Error even though the license hasn't expired
Published: 07.11.2014.
031.01.2019. -
Can you send me a quote for buying Deskpro, or an invoice for renewal?
Published: 01.04.2015.
008.11.2017. -
Do I need to reinstall On-Premise when my trial ends?
Published: 14.08.2015.
022.03.2019. -
Do you charge for updates to Deskpro?
Published: 17.08.2015.
022.03.2019. -
What limitations do the trial versions have?
Published: 19.04.2016.
008.11.2017.