Payment & Renewals
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Do you offer Annual or Monthly Billing?
Published: 17. 8. 2015.
010. 8. 2023. -
What limitations do the trial versions have?
Published: 19. 4. 2016.
09. 1. 2024. -
How do I update my billing contact details?
Published: 19. 2. 2016.
010. 8. 2023. -
Can I pay you to add a feature to Deskpro?
Published: 1. 2. 2016.
010. 8. 2023. -
Can you take an ACH payment (US bank transfer)?
Published: 1. 2. 2016.
010. 8. 2023. -
Is Deskpro available on the G-Cloud Digital Marketplace?
Published: 1. 2. 2016.
010. 8. 2023. -
I bought a license but entering the code into my On-Premise demo does nothing
Published: 1. 10. 2015.
010. 8. 2023. -
Can I pay by check?
Published: 16. 9. 2015.
010. 8. 2023. -
I want to buy Deskpro but I need you to send me a quote or invoice
Published: 20. 8. 2015.
010. 8. 2023. -
My company is VAT-registered in the EU. How do I get an invoice without VAT?
Published: 20. 8. 2015.
010. 8. 2023. -
Deskpro Pricing
Published: 27. 5. 2014.
21. 8. 2023. -
What do you charge for maintenance?
Published: 17. 8. 2015.
010. 8. 2023. -
What do you charge for supporting Deskpro?
Published: 17. 8. 2015.
010. 8. 2023. -
Do you charge for updates to Deskpro?
Published: 17. 8. 2015.
010. 8. 2023. -
Do I need to reinstall Deskpro On-Premise when my trial ends?
Published: 14. 8. 2015.
010. 8. 2023. -
Can you send me a quote for buying Deskpro, or an invoice for renewal?
Published: 1. 4. 2015.
010. 8. 2023. -
Can I buy part-time or Light Agent licenses?
Published: 25. 9. 2014.
010. 8. 2023. -
What happens if I want to change the number of agents I pay for?
Published: 25. 9. 2014.
010. 8. 2023. -
Managing and extending your Deskpro On-Premise license
Published: 16. 9. 2014.
010. 8. 2023. -
Why is Deskpro On-Premise pricing based on a subscription model?
Published: 9. 7. 2014.
010. 8. 2023. -
How many users can I have?
Published: 18. 9. 2012.
010. 8. 2023. -
I renewed my On-Premise license and entered it, but Deskpro still says the license is expired
Published: 1. 10. 2015.
010. 8. 2023.