Configuration
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How do I customize the text that appears on my Help Center?
Published: 17. 8. 2023.
017. 8. 2023. -
How do I change the logo on the agent login screen?
Published: 17. 8. 2023.
017. 8. 2023. -
I'm having trouble with some forwarded emails not showing in the interface.
Published: 29. 8. 2023.
029. 8. 2023. -
What does the error: "Error with your forwarded email" mean?
Published: 21. 8. 2023.
024. 8. 2023. -
How do I set up an Outlook account as a ticket account for Cloud?
Published: 24. 7. 2014.
018. 8. 2023. -
How do I make guides or knowledgebase articles only visible to agents?
Published: 24. 8. 2023.
024. 8. 2023. -
I'm having trouble with being redirected to the wrong helpdesk address
Published: 24. 8. 2023.
024. 8. 2023. -
How do I delete all my test tickets?
Published: 30. 8. 2023.
030. 8. 2023. -
Ticket counts displaying incorrectly after using Reset Helpdesk feature
Published: 17. 8. 2015.
011. 9. 2023. -
Change the name of the Contact Us tab
Published: 13. 9. 2023.
013. 9. 2023. -
CAPTCHAs not accepting correct responses
Published: 27. 9. 2023.
03. 10. 2023. -
How do I create and translate a custom phrase?
Published: 25. 9. 2023.
03. 10. 2023. -
Why do all users seem to have the same IP address?
Published: 19. 10. 2023.
019. 10. 2023. -
How Deskpro uses POP3
Published: 19. 10. 2023.
019. 10. 2023. -
Translating your Messenger Widget
Published: 31. 3. 2023.
09. 1. 2024. -
How does Deskpro handle emails?
Published: 15. 8. 2024.
015. 8. 2024.