I'm having trouble getting JIRA-related triggers to work - Knowledgebase / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: I'm having trouble getting JIRA-related Triggers to work?

I'm having trouble getting JIRA-related triggers to work

Last updated: 31. 8. 2023. by Lara Proud

Question:

I've installed the new JIRA app within Deskpro and set it up. I notice that there are some new JIRA-related trigger criteria and actions, but they don't work. What's wrong?

Answer:

After you've installed the app, you need to do a little more configuration in JIRA before you can use JIRA-related triggers and actions.

See the Jira in triggers section at the bottom of this article for details.

Helpful Unhelpful

58 of 108 people found this page helpful

Add a comment

Please log in or register to submit a comment.

Author: Ben Henley
Last update: 31. 8. 2023.