How do I disable keyboard shortcuts? - Knowledgebase / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How do I disable Keyboard Shortcuts?

How do I disable keyboard shortcuts?

Last updated: 31. 8. 2023. by Lara Proud

If you don't want the agent interface keyboard shortcuts (e.g. pressing T opens a new ticket if you are not typing into a text entry area), go to Admin > Agents > Settings and uncheck Enable Keyboard Shortcuts near the bottom to turn off shortcuts for all agents.

Helpful Unhelpful

78 of 151 people found this page helpful

Add a comment

Please log in or register to submit a comment.

Author: Ben Henley
Last update: 31. 8. 2023.