Transfer calls to external numbers - Community / Feature Request - Deskpro Support

Transfer calls to external numbers Collecting Feedback

Lia Gallardo

We would like the ability to transfer calls to external numbers (numbers that are not an agent).

We sometime have to conference call with third parties while talking to one of our users - While doing this we would have a user on the line and then need to add a non-agent number into the call.

Thank you

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New Feature Request

Author: Lia Gallardo
Date Created: Oct 27, 2021
Category: Functionaility