Reports custom data parent value - Community / Feature Request - Deskpro Support

Reports custom data parent value Collecting Feedback

Christine Loh

Creating a report with custom ticket field (Predefined choice >single selection box). In the ticket field, add a few options with a Parent Value>Child Value.

When querying the value of these fields, reports will only show the child value. and not the parent value. It would be helpful if the parent value shows.

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New Feature Request

Author: Christine Loh
Last update: 19. 10. 2023.

Reports custom data parent value - Community / Feature Request - Deskpro Support

Reports custom data parent value Collecting Feedback

Add a comment

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