How to add 'Resolve ticket' buttons at the ticket list of clients' web-view? - Community / Feature Request - Deskpro Support

How to add 'Resolve ticket' buttons at the ticket list of clients' web-view? Collecting Feedback

Aleksei

Is it possible to to add 'Resolve ticket' buttons at the ticket list of clients' web-view?

So our customers can close a ticket quickly that way, and avoid entering each ticket to do so. Our clients are very much asking for this improvement.

I attach to this letter an illustration of this.

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New Feature Request

resolve-button... (1.11 MB)

Author: Aleksei
Last update: 17. 11. 2023.
Category: Help Center

How to add 'Resolve ticket' buttons at the ticket list of clients' web-view? - Community / Feature Request - Deskpro Support

How to add 'Resolve ticket' buttons at the ticket list of clients' web-view? Collecting Feedback

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