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Ability to update a ticket based off it's linked ticket - Community / Feature Request - Deskpro Support

New Feature Request
Ability to update a ... Community
4

Ability to update a ticket based off it's linked ticket Collecting Feedback

A way to update a linked ticket automatically based off of an action that happened in its linked ticket.

Eg. change status of parent ticket if linked child ticket status changes

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Labels

Linked Tickets
Author
Amabel Watkins
Last update
16. 11. 2020.
Category
Tickets