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Bug Report Design Feedback
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Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comments
Activity
15
Ability to use "Display Name' from AD as default agent name
Francois Pienaar
21. 10. 2019.
Collecting Feedback
0
8
Add Ordered by Date Assigned
Kyle Oliveira
16. 10. 2019.
Collecting Feedback
0
11
Agent Email Notifications Department Specific
Joel Jimenez
16. 10. 2019.
Collecting Feedback
0
10
Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk
Tony Lomanto
16. 10. 2019.
Under Review
0
12
Search for Article Custom Fields
Fusako Iwaya
14. 10. 2019.
Collecting Feedback
0
13
Open shareable link to dashboard with Autorefresh ON
Henning Beck
11. 10. 2019.
Collecting Feedback
0
16
Relative Time vs Actual Time as Agent Preference
Kyle Oliveira
8. 10. 2019.
Collecting Feedback
0
14
Allow News Notifications to be sent out After Publication
Stuart
8. 10. 2019.
Collecting Feedback
0
8
Add language recognition to Microsoft Translator Text app
Koen Glotzbach
7. 10. 2019.
Collecting Feedback
0
11
Show Parent Custom Fields for Articles
Fusako Iwaya
3. 10. 2019.
Collecting Feedback
0
13
Improve the behaviour of the ID display option in ticket filters
ayşegül
2. 10. 2019.
Collecting Feedback
0
12
Notifications when email attachments exceed the size threshold.
Trendfire
2. 10. 2019.
Collecting Feedback
0
26
Chat support in Deskpro mobile app
Gunnar Giffey
1. 10. 2019.
Collecting Feedback
0
12
Show who is the main recipient of a Users message
Erik Svanberg
30. 9. 2019.
Collecting Feedback
0
12
App View Permissions
Rob Rooney
25. 9. 2019.
Collecting Feedback
0
20
Standard Features
Abe Josef
24. 9. 2019.
Collecting Feedback
3
18
Ability to have saved sets of working hours for different SLAs
Marion Abramo
24. 9. 2019.
Collecting Feedback
0
13
Alert for Pending Articles
Gerry Hooper
24. 9. 2019.
Collecting Feedback
0
23
Partial word search
Marion Abramo
23. 9. 2019.
Collecting Feedback
0
26
An F5 iRule to set cache-control headers
Bear Golightly
19. 9. 2019.
Collecting Feedback
0
29
Plain Text Email from Ticket Replies
Erik Ecker
18. 9. 2019.
Collecting Feedback
0
19
Instant Messaging Features
Abe
18. 9. 2019.
Collecting Feedback
0
12
Visibility over "real-time" agent activities
Paul Vonic
13. 9. 2019.
Collecting Feedback
0
19
Multiple Download Categories
Quentin
12. 9. 2019.
Collecting Feedback
0
16
Close Ticket through email
Danish Abidi
11. 9. 2019.
Collecting Feedback
0
16
v2 API: Proper handling of mandatory custom fields.
Colin Dunn
2. 9. 2019.
Collecting Feedback
0
29
Is it possible to remove or hide the default filters?
Bart
29. 8. 2019.
Collecting Feedback
2
24
Vertical Ticket View
Matt Kruse
21. 8. 2019.
Collecting Feedback
0
11
Disable the Pending status
Miriam
21. 8. 2019.
Collecting Feedback
0
20
Different ticket defaults for departments
Matt Goldfarb
20. 8. 2019.
Collecting Feedback
0
17
Missed Chat Notifications
Paul Vonic
20. 8. 2019.
Collecting Feedback
1
31
Grouping custom stats
Pamela Kiewitt
19. 8. 2019.
Collecting Feedback
0
15
New Ticket Trigger - Set Organization
Elyse
16. 8. 2019.
Collecting Feedback
0
20
Subscriptions of Deleted agents for the publish section
Zsolt Kiss
6. 8. 2019.
Collecting Feedback
0
22
Improve feedback’s comment possibilities
Zsolt Kiss
6. 8. 2019.
Collecting Feedback
0
20
Ordering tickets according to the date of the last modification when adding a Note
Zsolt Kiss
6. 8. 2019.
Collecting Feedback
0
33
Listing the top contributors
Zsolt Kiss
6. 8. 2019.
Collecting Feedback
0
24
Having option to list all of my earlier feedbacks somehow
Zsolt Kiss
6. 8. 2019.
Collecting Feedback
0
11
Order ticket according to the date of the last modification
Zsolt Kiss
6. 8. 2019.
Collecting Feedback
0
13
Listing my feedback somehow
Zsolt Kiss
6. 8. 2019.
Collecting Feedback
0
32
Macro - Keep tab open action
Jenny Kongkalai
6. 8. 2019.
In Development
0
13
Remove required fields
Rick Altobello
5. 8. 2019.
Collecting Feedback
0
13
use RSS feeds or have some way to import news
matt king
31. 7. 2019.
Collecting Feedback
0
12
Interactive Troubleshooting Trees for the Portal
James Horn
30. 7. 2019.
Collecting Feedback
0
14
Allow the ability for Admins to restrict Date/Time custom field selections to working hours
Gerald Buechter
30. 7. 2019.
Collecting Feedback
0
16
Regarding being able to sort Tickets > Statuses > Sub-Statuses
Mark Harrison
29. 7. 2019.
Collecting Feedback
0
15
Glossary in Guides section
Slava Shmukler
25. 7. 2019.
Collecting Feedback
1
41
Adding multiple users to the 'To' user field
Peter Huber
25. 7. 2019.
Collecting Feedback
0
21
Help with settings view only rights for specific department
Vehicle Rent Tech
23. 7. 2019.
Collecting Feedback
1
28
Setting a default status when a note is added.
Barry
23. 7. 2019.
Collecting Feedback
0