Search Labels - Deskpro Support
3 rezultati iskanja za »BCC«
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Add BCC to email created by trigger
When we close a ticket, we send a "satisfaction survey" to the customer. This email is BCC'd to anot...
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Let the agent know when the department was bcc'd and not the recipient
When a ticket is created by a user, it is pretty difficult to determine whether the department was t...
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Standard Features
1) There should be a way when replying to an email from desk that we should be able to BCC someone.....