We are pleased to announce a new release of the DeskPRO helpdesk platform, build #339.

The following is an automatically generated list of changes in this release:

• FIX Macros not appearing in agent interface
• FIX Handling of link users click when validating their email address
• FIX 'check user is validated' trigger criteria
• FIX In reporting interface, links to other interfaces were invalid for servers without clean URLs enabled
• FIX False 'test' failures when setting up some user auth apps
• FIX 'Unresolved tickets with 10 or more agent replies' report
• FIX Custom reports did not process replacement options in title
• FIX Header in reports interface, and add link to download reports manual
• FIX Formatting on agent chat history section
• FIX Ticket satisfaction links were not showing in user emails
• FIX Agent open chat lists had bad formatting
• FIX A few UI locations not handling 'disable registration' setting
• FIX Some user auth apps were marked as single-instance apps

This update has now been rolled out to all Cloud customers.

If you are using DeskPRO Download, you can update your installation from the admin interface.