We’re happy to announce the release of Deskpro 2019.7.3 - This release focuses on patching up some bugs, and adding some general improvements to the helpdesk.

Bug fixes and Improvements:

• CH-2553    Snippet and Macro browser console errors addressed
• CH-2233    Only correct departments shown in new ticket form between multiple brands
• CH-2606    Error output when deleting an agent fixed
• CH-2658    Contact form doesn't show fields that depend on Department selection
• CH-1588    Improved reliability of import tasks in the admin area
• CH-1337    Headings in the left agent filter columns have been made more responsive to width
• CH-756    Added more ticket fields missing from PDF export/print out
• CH-2509    Link to custom logo across multibrand was broken
• CH-2284    "Clean selection formatting" cross icon is not working on "Ticket"
• CH-2492    PNG file of new languages pt-PT and pt-BR does not exist
• CH-2630    Fixed a broken "Send Message" icon in the cloud
• CH-2634    Email sources have account set to null if processed via dp:process-email command
• CH-1876    User side chat reply text doesn't wrap correctly in the text box in Edge and IE
• CH-795    Send Message shortcut does not clear textbox after actioning
• CH-2375    Browser timeout when submitting ticket in IE11
• CH-759    Custom field layouts in the portal side new ticket form were not responding dynamically
• CH-874    Macro not setting pre-defined custom fields entries in tickets
• CH-2333    Add chat logs to make it easier to debug chat issues
• CH-2398    Cannot change 'organization_manager' property (People) via API (V2).
• CH-1851    Unable to select User or Organization Labels in Trigger criteria