In some situations, Deskpro itself may make HTTP requests: Downloading updates, executing a webhook, consuming web APIs such as with the JIRA app, etc.
Starting with Deskpro v5.2.0, you can make Deskpro use a proxy server for these HTTP requests by editing config/advanced/config.settings.php and adding one of these three configuration variants:
$SETTINGS['http_client'] = [ 'proxy' => 'http://localhost:8125', // or 'proxy' => 'tcp://localhost:8125', // or 'proxy' => [ 'http' => 'tcp://localhost:8125', // Use this proxy with "http" 'https' => 'tcp://localhost:9124', // Use this proxy with "https", 'no' => ['.mit.edu', 'foo.com'] // Don't use a proxy with these ] ];
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