Preskoči in pojdi v glavno vsebino

Trigger rule by number of replies on a ticket - Community / Feature Request - Deskpro Support

34

Trigger rule by number of replies on a ticket Collecting Feedback

I would like to be able to trigger an action when the number of replies exceeds certain number of replies. It's maybe not that interesting for the agent itself, but for a manager it might be in case that there is a huge number of replies without actually getting the ticket to be closed.

Dodaj komentar

Pred objavo komentarja se moraš prijaviti.

Potrebuješ namig za geslo?