Ticket locked information to be smaller - Community / Feature Request - Deskpro Support

Ticket locked information to be smaller Collecting Feedback

Chris

When the ticket is locked, the red banner takes up about 1 inch (height) of screen. This is very valuable space given the amount of information shown on the screen. Could it not be a simple Unlock button??

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Michael W.

6 years ago

I agree. The Icon and "Unlock" text should just be red instead of black. That should be enough. No need for the banner. Sames goes for the "on Hold" status. This should just be a pause "||" symbol. both could be put in the same line where the user/organization is shown. or put beside the flag dropdown.

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New Feature Request

Avtor: Chris
Creation date: 9. jun. 2015
Last update: 17. nov. 2023
Publish date: 9. jun. 2015
Category: Tickets

Ticket locked information to be smaller - Community / Feature Request - Deskpro Support

Ticket locked information to be smaller Collecting Feedback

Komentar (1)

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