Preskoči in pojdi v glavno vsebino

Setting a default status when a note is added. - Community / Feature Request - Deskpro Support

28

Setting a default status when a note is added. Collecting Feedback

Currently in the ticket defaults you can set a default status for when you're sending a reply.


It would be helpful if you could set a default for a note as well (usually when adding a note you'd want the status to be awaiting agent  for agent visibility).


 

Dodaj komentar

Pred objavo komentarja se moraš prijaviti.

Potrebuješ namig za geslo?